Privacy Policy

Last updated: May 2026

Packraft.ee respects your privacy. This privacy policy explains what personal data we collect, how we use it and how we protect your data.

1. Data controller

OÜ Uugi Talu
Registrikood: 14091383
KM-kohustuslase number: EE101897277

Email: info@packraft.ee
Phone: +372 56491142

2. What data we collect

We only collect data that you send us directly via the contact form or order form:

Name — to identify you
Email address — to respond to you and send invoices
Phone number — optional, for contact purposes
Message content — your question or order details
Product info — what you wished to order

We do not automatically collect cookie data, location data or other information gathered by technical means, except standard web server logs (IP address, visit time) maintained by our hosting provider.

3. Why we collect data

We use your data for the following purposes:

Processing your order and issuing invoices
Responding to you
Providing delivery information
Fulfilling obligations arising from the sales contract

The legal basis for processing personal data is contract performance (GDPR art 6(1)(b)) and our legitimate interest (GDPR art 6(1)(f)) in responding to your enquiry.

4. Data retention

We retain your data as follows:

Orders and invoices — 7 years (to meet accounting requirements)
Contact enquiries without a purchase — up to 1 year after last contact

Data is deleted after the retention period expires.

5. Sharing data with third parties

We do not sell or share your personal data with third parties, except:

Ultima Packrafts (Czech Republic) — to pass on the order to the manufacturer when shipped directly from the factory
Courier services — to share parcel information for delivery
Hosting provider (host.ee) — for technical operation of the website

All third parties are required to protect your data in accordance with applicable data protection requirements.

6. Your rights

You have the following rights under GDPR:

Right of access — you can ask what data we hold about you
Right to rectification — you can have your data corrected
Right to erasure — you can request deletion of your data (unless the law requires retention)
Right to restriction — in certain cases you can restrict processing
Right to object — you can object to the processing of your data

To exercise your rights, write to: info@packraft.ee

If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate: www.aki.ee

7. Cookies

Packraft.ee uses minimal cookies. Our site does not use advertising, tracking or third-party analytics cookies.

For the website to function, your browser may store temporary session cookies which are deleted when you close the browser.

8. Data security

We protect your data with appropriate technical measures. Our website is secured with SSL encryption (HTTPS). Access to personal data is restricted to those who need it to carry out their duties.

9. Changes to this policy

We may update this privacy policy from time to time. For significant changes, we will notify you on our website. We recommend reviewing this policy periodically.

10. Contact

For privacy-related questions, please contact:
OÜ Uugi Talu (Packraft.ee)
Email: info@packraft.ee
Phone: +372 56491142